Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us for support. This may include:

• Name, email address, and phone number
• Company information and business requirements
• Technical information about your IT infrastructure
• Communications and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends and usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• With your explicit consent
• To trusted service providers who assist in operating our business
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security audits and monitoring
• Access controls and employee training
• Secure data storage and backup procedures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.